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Account Associate - State Farm Agent Team Member

Full Time in Grosse Pointe Woods, MI

Responsive recruiter
Benefits
  • Life insurance
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
About our AgencyAt our agency, we believe work should be meaningful, supportive, and fun — and that’s exactly what you’ll find here.
Janet started her agency after falling in love with the mission and people of State Farm. With a background as a flight attendant, she brings energy, adaptability, and a people-first mindset to everything we do. She's also a proud mom of two and a passionate traveler who leads with heart and perspective.
We’re proud to support our community — we’re active in local charities, a benefactor of the Humane Society, and always looking for ways to give back. If community involvement matters to you, you’ll feel right at home.
What makes us different?
  • We’re a pet-friendly office
  • We speak English, Spanish, and Albanian, and celebrate the diverse backgrounds of our team and customers.
  • Our culture is rooted in getting the job done without sacrificing fun, energy, or connection.
We’re looking for team members who bring positivity, curiosity, and a genuine desire to help people protect what matters most. If you’re looking for a place where you can grow, feel supported, and make a difference every day — we’d love to meet you.
ROLE DESCRIPTIONAs Account Associate - State Farm Agent Team Member for Janet Coates - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
Compensation $42,000.00 - $60,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none