State Farm® Insurance Agent Janet Coates
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jasmine Vue
June 3, 2025
5
out of
5
rating by Jasmine Vue
"Excellent service! Customer service was really patient and thorough with answering all my questions. Definitely reccomend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Janet Coates State Farm Agent"
Trenell Rhodes
June 3, 2025
5
out of
5
rating by Trenell Rhodes
"The experience with State farm insurance agency has always been very helpful, thoughtful, and always able to answer all of my questions and give me the answers that I am looking for. Thank you Mr Dante and Mrs Garcia! 🦋"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Janet Coates State Farm Agent"
Christina A
May 31, 2025
5
out of
5
rating by Christina A
"The service was wonderful. They explained everything well and were extremely helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Janet Coates State Farm Agent"
Zahraa Pluck
May 29, 2025
4
out of
5
rating by Zahraa Pluck
"He was patient with me with any questions I had and everything was answered clearly. Very nice and helpful!"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs. - Janet Coates State Farm Agent"
Chantelle Susalla
May 23, 2025
5
out of
5
rating by Chantelle Susalla
"Such a great insurance team overall! Very helpful and kind customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Janet Coates State Farm Agent"
Caleb DuPree
May 23, 2025
5
out of
5
rating by Caleb DuPree
"Excellent service, they represent State Farm well, only good things to say about this organization!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Janet Coates State Farm Agent"
Ade Stapleton
May 14, 2025
5
out of
5
rating by Ade Stapleton
"Excellent customer service from start to finish."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Janet Coates State Farm Agent"
Kevin Brachel
April 22, 2025
5
out of
5
rating by Kevin Brachel
"They are soo nice and easy to talking to.. Jessica is the best!!!! If you are looking for insurance or any other questions ask for Jessica."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Janet Coates State Farm Agent"
Mary Verstraete
April 21, 2025
5
out of
5
rating by Mary Verstraete
"Edleen was very knowledgeable and informative with great customer repport. I would highly recommend Edleen to assist in any insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Janet Coates State Farm Agent"
Jeremy Procopio
March 28, 2025
5
out of
5
rating by Jeremy Procopio
"Any questions I had were answered clearly! Very knowledgable and helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Janet Coates State Farm Agent"
Fred Somes
March 28, 2025
5
out of
5
rating by Fred Somes
"Excellent responsiveness and customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Janet Coates State Farm Agent"
Mary Anthony
February 26, 2025
5
out of
5
rating by Mary Anthony
"Amazing customer service!!"
We responded:
"Thank you, Mary! 😊 We're so happy to hear you had an amazing experience! 💙✨ Let us know if you ever need anything! – Janet Coates State Farm Agent 🙌 "
Raymond Green
February 26, 2025
5
out of
5
rating by Raymond Green
"Hi Janet thanks for helping me thru this process with my home let's move forward with our new business together.Thanks again"
We responded:
"Thank you, Raymond! 😊 We're so glad we could assist you through the process. We're excited to move forward with you on this new journey! – Janet Coates State Farm Agent 🏡🚀💙"
Mario Lombardo
February 22, 2025
5
out of
5
rating by Mario Lombardo
"Janet and staff are extremely qualified to do their job. Have 5+ year business with Janet and State Farm"
We responded:
"Thank you for being a long-time customer, Mario! My team and I appreciate the kind review. It’s always a pleasure speaking with you and we hope to do it again soon! – Janet Coates State Farm Agent"
Ryan
February 17, 2025
5
out of
5
rating by Ryan
"They always take great care of me here"
We responded:
"Thanks, Ryan! 😊 We're glad to hear you feel taken care of. We appreciate you and are always happy to help! 🙌🚗"
Andrea Frazier
January 25, 2025
5
out of
5
rating by Andrea Frazier
"Janet was very helpful in assisting me with new insurance policies. She answered all of my questions, explained policy terms to ensure I had a clear understanding, and suggested products that would give me the best coverage and value. It’s been years since an insurance agent walked me through the process in that manner. I appreciate having found someone as knowledgeable as Janet to work with and would highly recommend her for your insurance needs."
We responded:
"Thank you so much, Andrea! 🌟 We’re thrilled to hear about your positive experience with us. Taking the time to explain policies and ensuring you feel confident in your choices is exactly what we strive for. Your kind words mean a lot, and we’re grateful for your recommendation. If you need anything in the future, don’t hesitate to reach out! – Janet Coates State Farm Agent 😊"
Ani Hills
January 24, 2025
5
out of
5
rating by Ani Hills
"Christina and Edleen were both remarkably helpful, and they ensured I got the best deal possible with every possible discount I could qualify for. Excellent agency!"
We responded:
"Thank you for your kind words, Ani! We’re so glad Christina and Edleen could assist you in finding the best deal and making sure you received all the discounts you qualified for. Providing exceptional service is our top priority, and we’re thrilled you had such a positive experience with our agency! – Janet Coates State Farm Agent "
Scott Hills
January 24, 2025
5
out of
5
rating by Scott Hills
"I had the same insurance company for years, decades actually. On a lark I decided to look into other options and after careful consideration I ended up looking into a couple of different companies options. Janet and Chris at the Mack Ave State Farm office did an exceptional job of explaining my options and how I could save money and improve my coverage. I wholeheartedly endorse them as exceptional agents."
We responded:
"Thank you so much for sharing your experience, Scott! We’re honored you chose to explore your options with us after so many years with your previous insurance company. Our team is truly dedicated to providing clear explanations and finding the best resolutions for our customers. We’re thrilled they could help you save money while improving your coverage. Your endorsement means the world to us! – Janet Coates State Farm Agent"
Juan Garcia
January 20, 2025
5
out of
5
rating by Juan Garcia
"Janet's office took the time to explain the importance of life insurance and how it can help me diversify my retirement. I ended up with a $500K policy. I can't thank this office enough. Thank you Janet and staff!"
We responded:
"Thank you for trusting us to help with your life insurance needs, Juan! My team and I are happy that we were able to guide you through the process and find the right policy for you. We’re here for you anytime!"
Kathy Peirsel
January 16, 2025
5
out of
5
rating by Kathy Peirsel
"The service I have received from this office is outstanding. Jessica does a great job she goes over and above to give fantastic customer service. And a huge shout out to the towing company for being so quick to solve my car issues."
We responded:
"Thank you for your kind words, Kathy! 😊 We're so glad to hear that Jessica was able to provide you with great service, and we're happy the towing company was quick to assist you as well! We truly appreciate your feedback and are here for anything you need moving forward. 🚗✨"
Jackie G
January 14, 2025
5
out of
5
rating by Jackie G
"Great! Responds to all questions in a timely manner."
We responded:
"Thank you, Jackie! We’re thrilled to hear that your questions were answered promptly. Providing timely and helpful service is our priority, and we’re always here to assist you whenever you need us! – Janet 😊 "
Bernadette McDonald
January 6, 2025
5
out of
5
rating by Bernadette McDonald
"I shopped around for an affordable insurance rate, Edleen at Janet Coates State Farm got me the best rate, along with excellent customer service."
We responded:
"Hi Bernadette, thank you for your kind words! We’re so glad Edleen was able to help you find the best price while delivering excellent customer service. Providing affordable coverage and a great experience is always our goal. Welcome to the Janet Coates State Farm agent family—we’re here whenever you need us! - Janet"
Lakeisha Taylor
December 16, 2024
5
out of
5
rating by Lakeisha Taylor
"The service here is amazing. I got the cheapest quote I can’t never remember how to pronounce her name, but I think It’s Edlean and she is the best."
Matt Cowan
December 11, 2024
5
out of
5
rating by Matt Cowan
"The. BEST! I just switched and thought I had pretty good agent before; he was good, but after sitting down with EDLEEN, she runs circles around any other agent I’ve spoken too! Not only is she patient, she makes sure you understand EVERYTHING! Insurance can be confusing, so asking questions is common. Go ahead and fire away; Edleen will answer anything and everything. She truly cares about her clients and their families. And after having my first child, there are some things I never thought about or realized; but Edleen made sure to discuss it and help figure out what was necessary for my family. If you’re on the fence, GO SEE HER! You truly won’t be disappointed! She can make the magic happen! She did for my family!"
jose bogarin
December 5, 2024
5
out of
5
rating by jose bogarin
"I fully recommend Janet Coates as a State Farm Agent, for her professionalism and Human Quality. Over the last 9 and a half years, I have had 14 policies with them of different types, for example, Home, Cars, Life, Business and I stop counting. I have had great and full attention from her and her work team. She really deserves not 5 stars but 10 stars...."
We responded:
"Thank you so much for your continued trust and kind words, Jose! We’re honored to have supported you with your various policies over the years. Your recognition of our team truly means the world to us. Here's to many more years of excellent service! ⭐⭐⭐⭐⭐"