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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tonya Walker

Tonya Walker

May 4, 2026

5  out of  5
rating by Tonya Walker
"Very helpful pleasant to work with I was very satisfied"
We responded:
"Tonya, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Janet Coates’s Team!"
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Alexandra Kosut

April 20, 2026

5  out of  5
rating by Alexandra Kosut
"I had a great experience working with Edleen. She was incredibly kind, knowledgeable, and patient with all of my questions. She took the time to explain everything clearly and made the whole process feel easy and stress-free. I would highly recommend her to anyone looking for reliable and supportive service!"
We responded:
"Alexandra, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Janet Coates’s Team—we are always here to help!"
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Tanya M

April 14, 2026

5  out of  5
rating by Tanya M
"Edleen is absolutely fantastic!"
We responded:
"We are grateful for your 5-star review, Tanya! Thanks for taking a moment to share your positive rating of State Farm Agent Janet Coates’s Team here in Grosse Pointe Woods . "
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Lashawnda Lawson

April 7, 2026

5  out of  5
rating by Lashawnda Lawson
"Janet was amazing, she informed me everything that I needed and helped me with the best policy State Farm could offer."
We responded:
"Lashawnda, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Janet Coates’s Team—we are always here to help!"
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Gary Houthoofd

March 11, 2026

5  out of  5
rating by Gary Houthoofd
"Edleen has helped me multiple times. She's very knowledgeable and extremely helpful. I feel she has your best interest in mind. 5 star customer service."
We responded:
"Thank you so much for the 5-stars, G! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Eric Brownelll

February 20, 2026

5  out of  5
rating by Eric Brownelll
"This was the best experience I ever had with insurance. they are very friendly and got me such a deal I would highly recommend."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Janet Coates’s Team here in Grosse Pointe Woods . "
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Angela Hostetler

January 19, 2026

5  out of  5
rating by Angela Hostetler
"Great Agency, Great Team"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Janet Coates’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Heather K

January 9, 2026

5  out of  5
rating by Heather K
"Amazing service!!!!"
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Ted Kiriazis

November 10, 2025

5  out of  5
rating by Ted Kiriazis
"Janet and Edleen were extremely helpful in the process of getting my new insurance. I highly recommend them."
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Tina Griffin

November 7, 2025

5  out of  5
rating by Tina Griffin
"Janet was very helpful- I’ve never handled auto/homeowners insurance before and she was very reassuring. She explained everything thoroughly. It was a very good experience."
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Candace Beck

October 23, 2025

5  out of  5
rating by Candace Beck
"Janet took the time to thoroughly explain my coverage of my policies! Great customer service and clean office!"
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Stephanie Hoyt

October 23, 2025

5  out of  5
rating by Stephanie Hoyt
"Highly recommend. From the first call and coming in person the experience was great. Everything was explained so I could understand. All my questions were answered as well. So glade I switched insurance."
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Thomas

October 22, 2025

5  out of  5
rating by Thomas
"Couldn’t be happier with the professionalism and promptness of this office. I would recommend Janet and her staff to anyone."
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Diana Smith

October 17, 2025

1  out of  5
rating by Diana Smith
"Unprofessional, Outrageous fees go to Aaa much better! ✌️"
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Michelle Nickson

September 19, 2025

5  out of  5
rating by Michelle Nickson
"I was in need of a Start Farm Agent with experience. The customer service was excellent from phone call to in person at the office. Edleen was professional and knowledgeable. All my questions were addressed and answered. Moreover, I had the pleasure of meeting Janet and Taz, her lovable dog. Janet was very nice, professional and down to earth. When picking a State Farm Agent, I recommend picking Janet Coats."
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Rakan Shango

September 4, 2025

5  out of  5
rating by Rakan Shango
"I have been dealing with raouf for years on my health insurance. His service yearly has been helpful and I would recommend him for all your needs."
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Brian Beck

July 14, 2025

5  out of  5
rating by Brian Beck
"Highly recommend this State Farm office and agent Janet Coates. She is very knowledgeable, professional, and always takes the time to answer my questions thoroughly. I’ve had a great experience every time I’ve needed assistance. Edleen was also incredibly helpful and supportive—her customer service really stood out. It’s great to work with a team that genuinely cares and makes everything easy and stress-free."
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Jasmine Vue

June 3, 2025

5  out of  5
rating by Jasmine Vue
"Excellent service! Customer service was really patient and thorough with answering all my questions. Definitely reccomend!"
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Trenell Rhodes

June 3, 2025

5  out of  5
rating by Trenell Rhodes
"The experience with State farm insurance agency has always been very helpful, thoughtful, and always able to answer all of my questions and give me the answers that I am looking for. Thank you Mr Dante and Mrs Garcia! 🦋"
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Christina A

May 31, 2025

5  out of  5
rating by Christina A
"The service was wonderful. They explained everything well and were extremely helpful."
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Zahraa Pluck

May 29, 2025

4  out of  5
rating by Zahraa Pluck
"He was patient with me with any questions I had and everything was answered clearly. Very nice and helpful!"
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Chantelle Susalla

May 23, 2025

5  out of  5
rating by Chantelle Susalla
"Such a great insurance team overall! Very helpful and kind customer service."
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Caleb DuPree

May 23, 2025

5  out of  5
rating by Caleb DuPree
"Excellent service, they represent State Farm well, only good things to say about this organization!"
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Ade Stapleton

May 14, 2025

5  out of  5
rating by Ade Stapleton
"Excellent customer service from start to finish."
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Kevin Brachel

April 22, 2025

5  out of  5
rating by Kevin Brachel
"They are soo nice and easy to talking to.. Jessica is the best!!!! If you are looking for insurance or any other questions ask for Jessica."