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Receptionist - State Farm Agent Team Member

Full Time in Grosse Pointe Woods, MI

Responsive recruiter
Benefits
  • Life insurance
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
About our AgencyAt our agency, we believe work should be meaningful, supportive, and fun — and that’s exactly what you’ll find here.
Janet started her agency after falling in love with the mission and people of State Farm. With a background as a flight attendant, she brings energy, adaptability, and a people-first mindset to everything we do. She's also a proud mom of two and a passionate traveler who leads with heart and perspective.
We’re proud to support our community — we’re active in local charities, a benefactor of the Humane Society, and always looking for ways to give back. If community involvement matters to you, you’ll feel right at home.
What makes us different?
  • We’re a pet-friendly office
  • We speak English, Spanish, and Albanian, and celebrate the diverse backgrounds of our team and customers.
  • Our culture is rooted in getting the job done without sacrificing fun, energy, or connection.
We’re looking for team members who bring positivity, curiosity, and a genuine desire to help people protect what matters most. If you’re looking for a place where you can grow, feel supported, and make a difference every day — we’d love to meet you.
ROLE DESCRIPTIONJanet Coates - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation $36,000.00 - $42,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none